Members’ Affairs Manager

Located in the heart of the bustling Kowloon, Yau Yat Chuen Garden City Club is a non-profit making organization which offers a tranquil and relaxing environment with elegant and unique European architecture that really makes members feel like staying in a holiday resort. We are now seeking high caliber candidates to join our dynamic teams:

MembersAffairs Manager

Responsibilities:

  • Responsible for handling and processing members’ profile update and all types of membership administration tasks which require data capture function
  • Prepare analytical reports via MNS system for membership drive action planning
  • Always maintain excellent relationship with members and potential members
  • Work closely with Events department and participate in events / meetings / activities
  • Reports to the General Manager in all aspects of membership management
  • Prepare business correspondence to members e.g. newsletter and annual report etc.
  • Promote members’ programs and Club facilities
  • Handle members’ enquiries and recommend solutions for continuous process improvement

Requirements:

  • Degree holder in Hospitality, Marketing or related disciplines;
  • Minimum 6 years relevant experience in Club House Industry or Hospitality, experience in event management and members relationship is highly preferable;
  • Customer service with strong communication & interpersonal skills
  • Strong writing skill, able to handle business correspondence and maintain a membership database
  • Excellent proficiency in both written and spoken English and Chinese,
  • Good computer skills in Microsoft Office
  • Independent, multi-tasked, strong organization and communication skills

Competitive remuneration packages will be offered to the right candidates. Please apply with full resume stating present and expected salary by mail to The Human Resources & Administration Department, Yau Yat Chuen Garden City Club Limited, 7 Cassia Road, Yau Yat Chuen, Kowloon or by email to hr@yycclub.org

(All Personal Data gathered will be treated in strict confidential and solely used for recruitment purpose only)